Catastrophic Webserver Problem - Downtime 'Less' Likely
Posted: Fri Oct 11, 2013 10:38 pm
Earlier today I decided to upgrade the Plesk software that manages my webserver. I used the built in 'update' button but something unexpected went wrong with severe consequences for the server.
There is no way to reverse what's happened without rebuilding the server, there's simply too much that's dead. For some lucky reason, the webserver, databases and DNS seem to have survived the destruction, so 'for now' we're still up and running.
Whatever happens at this point there WILL be downtime. The backup that I took just before the reset failed, however, assuming I backup the databases that are still running, I could restore us from an old backup reasonably quickly. The problem is that the fact this happened, means that I can never update the server software for fear of a repeat, and that's a ticking timebomb.
I think that I'm most likely to change webhost, there have always been a few issues with this server and I've found an alternative that offer me pretty much the same deal. However I get to move away from Plesk (which just went horribly wrong) and use CPanel instead.
DNS resolution is the main thing that's going to be an issue. Because DNS was previously managed by Plesk, I'm not sure that I can risk making changes manually. That means that when we move to another server, there is likely to be 24 to 48 hours where you may end up being sent to the old server.
Play your kingdoms, and hopefully it'll all work out ok. But I think that this current age wont count, so feel free to go a little crazy if you want. I'll reset again after we've been on the new server a couple of days.
There is no way to reverse what's happened without rebuilding the server, there's simply too much that's dead. For some lucky reason, the webserver, databases and DNS seem to have survived the destruction, so 'for now' we're still up and running.
Whatever happens at this point there WILL be downtime. The backup that I took just before the reset failed, however, assuming I backup the databases that are still running, I could restore us from an old backup reasonably quickly. The problem is that the fact this happened, means that I can never update the server software for fear of a repeat, and that's a ticking timebomb.
I think that I'm most likely to change webhost, there have always been a few issues with this server and I've found an alternative that offer me pretty much the same deal. However I get to move away from Plesk (which just went horribly wrong) and use CPanel instead.
DNS resolution is the main thing that's going to be an issue. Because DNS was previously managed by Plesk, I'm not sure that I can risk making changes manually. That means that when we move to another server, there is likely to be 24 to 48 hours where you may end up being sent to the old server.
Play your kingdoms, and hopefully it'll all work out ok. But I think that this current age wont count, so feel free to go a little crazy if you want. I'll reset again after we've been on the new server a couple of days.